Own complex customer implementations from kickoff through go-live, leading delivery and execution across all stages of the onboarding lifecycle. Serve as a trusted advisor to customers, guiding them through platform capabilities, best practices, and strategic configurations aligned with their business needs. Independently manage multiple high-impact customer projects with competing timelines and stakeholders.
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Introba is seeking a highly skilled and experienced Senior Consultant with experience in the Aviation, International, or Healthcare markets to join our team to understand client's business objectives and develop strategies to achieve them. The candidate will provide guidance on technology selection, implementation, and adoption, and lead and manage smart building integration projects.
Oversee design, build-out and implementation of designated projects, including those supporting transition to new tech platforms and improved efficiency. This person will work closely with internal and external stakeholders to ensure successful and smooth implementation of new capabilities. The main focus of this role is on operational improvements and execution, especially in areas that directly impact our productivity and profitability.
This role is crucial in optimizing organizational efficiency and effectiveness through comprehensive analysis, design, and implementation of business processes. This role involves collaborating closely with stakeholders across various departments to understand current processes, identify areas for improvement, and implement solutions to drive operational excellence.
As a recognized leader within the SBU, implements countrywide initiatives and conducts high level analyses to support strategic direction of assigned product and states. This role manages a team of product research analysts, providing strategic and tactical direction on initiatives for product segments countrywide. Drives implementation of countrywide initiatives, tailoring product strategy to meet unique state needs.
This role involves managing new and current clients through onboarding and project work, planning and executing projects, and collaborating with internal partners to build positive client relationships. The PM will synthesize information quickly, articulate solutions clearly, and drive buy-in with stakeholders to ensure the best client experience, translating broad goals into detailed project plans.
Work hand-in-hand with our partners (in government, in philanthropy, and at multilateral and nonprofit organizations). Bring a strong combination of strategic leadership, client-facing delivery, and technical data fluency, including familiarity with emerging technologies such as AI tools, data visualization platforms, and digital solutions that support effective decision-making and performance management.
Support the Senior Account/Project Manager in handling daily operational tasks, managing partner relationships, and ensuring smooth project management. Maintain effective communication, address partner inquiries, and collaborate with internal teams to meet project goals and uphold high standards in client service. Serve as a primary point of contact for partners, addressing daily inquiries, providing timely support & ensuring quick resolutions.
As a Localisation Expert in the Markets group, you will improve and run a playbook to guide engineering and product teams on updates needed for Kraken to perform best in new regions. Responsibilities include collaborating with the VP of Markets, developing a clear playbook, and becoming a central point of contact for localisation-related questions.
The Business Consultant plays a key role in providing implementation, consulting, and technical expertise to clients during the deployment and integration of software solutions. This role involves working closely with clients to understand their business needs, configuring solutions to meet those needs, and ensuring successful project delivery. The Business/Technical Consultant collaborates with internal teams and stakeholders to drive customer satisfaction, adoption, and project success.